Sticky notes on a kanban board are pivots.
We can be incredibly efficient, but the users of the software we’re creating will only benefit from it if we are effective. Effectiveness is when our customers solve more problems and with higher quality – when they make better business. Implementing received specs is pushing paper. Pro-activeness is to make all aspects of software development to activities to develop our understanding of our client’s needs. Continues delivery
is a great tool here and pivots can help us stuff these deliveries with the most effective content.
A pivot is an object used to function as another object in a play situation, like a sticky note with a user need written on it. The sticky functions as the work to write code that meets this need. Planning what to do right now is a play situation. The columns of our kanban board functions as time: future, present and past. (Actually, present seems to be near-future in most kanban implementations – nothing wrong with that.) Moving stickies across the board is a play situation.
Lev Vygotsky taught us that we need a pivot to tear the thought out of the thing. In order to reason about the priorities and the meaning of upcoming tasks, we need objects that represent these tasks. Vygotsky described a child that lets a stick function as a horse: “At that critical moment when a stick – i.e., an object – becomes a pivot for severing the meaning of horse from a real horse, one of the basic psychological structures determining the child’s relationship to reality is radically altered.”
In their book Personal Kanban (Modus Cooperandi Press, 2009), Jim Benson and Tonianne DeMaria Berry elaborates further: “Personal Kanban is an information radiator for your work. With it, you understand the impacts and context of your work in real-time. This is where linear to-do lists fall short. Static and devoid of context, they remind us to do a certain number of tasks, but don’t show us valuable real-time information necessary for effective decision making.” The pivot is an information radiator. Playing with it develops our idea of the object it represents: our work.
Lego Serieous Play is a is a process designed to enhance innovation and business performance. By using Lego bricks as pivots, teams conduct exploratory workshops on various subjects:
- Strategy development and exploration: Examine and evaluate relations to external partners and clients.
- Organizational development: For management, teams and individual employees.
- Innovation and product development: Unleash creative thinking and transform ideas into concrete concepts.
- Change management: Facilitate and implement structural changes and mergers.
Lego Serious Play in action. (photo by Ulrika Park)
There are many more examples of pivots used in business. In an ever-changing world, we have to understand new concepts every day. By using pivots in a play situation, we tear the idea out of the object and sharpen our understanding of what the object really is.